Strait-Flex will accept unopened merchandise returns within 30 days of Invoice date of original purchase. Pending inspection, a credit or refund will be issued for the item value. All items returned for a refund are subject to a 15% restocking fee. Shipping and handling charges are nonrefundable. Purchaser is liable for return shipment fees.
All returns will require a RMA. To acquire a RMA, contact Strait-Flex customer service at 1-888-747-0220.